Answering Your Questions
Frequently Asked Questions
Discover answers to your questions in our FAQs, your go-to resource for turning your backyard into the retreat you’ve always dreamed of. Here, you’ll find unique renovation ideas, pool upkeep information, and the latest trends in luxury pool design.
Dive into expert advice, gather insights on stylish outdoor living concepts, and unleash your creativity to transform your outdoor space into an oasis of comfort and luxury.
Planning & choosing your pool
Concrete, vinyl-liner, fibreglass and stainless steel. Concrete is the most customisable and the longest-lived, vinyl is the most cost-effective and the fastest to install, fibreglass arrives pre-formed, and stainless steel is our architectural option for luxury and commercial projects.
Concrete gives you any shape you want and lasts decades, but it needs resurfacing roughly every 10 to 15 years. Vinyl costs less up front and installs faster, with a liner replacement every 7 to 10 years. Which one suits you depends on your site, your budget, and how long you plan to stay in the house.
Seven to ten years in normal use. Liners can also be punctured by sharp objects and pets, so it is worth thinking about how the pool will actually be used before you choose one.
No. A saltwater pool generates its own chlorine from salt rather than having chlorine added to it. Most people find the water gentler on skin and eyes, and there is far less chlorine to buy, handle and store.
Read the full guide: Saltwater Pool Installation: Everything You Need to Know
Yes. Stainless steel is our premium option for luxury homes and for commercial and hospitality projects, with integrated spas, cold plunges, tanning shelves and built-in seating.
Cost, permits and timing
There is no single number, and anyone who gives you one before seeing your yard is guessing. Size, shape, depth, soil conditions and machine access set the base price, then steps, benches, tanning ledges, lighting, heating and landscaping build on it. We give you a real figure at consultation.
Read the full guide: Pool Construction Costs from Installation to Maintenance
Yes. A pool building permit confirms your pool meets local zoning and safety rules, and the fee varies by municipality. Enclosures need a separate permit. We go through all of it with you at consultation and can handle the process for you.
Read the full guide: In-Ground Pool Installation in Toronto: Costs, Permits & Timing
Toronto sets a required fence height and requires self-closing, self-latching gates. We will help you choose materials that meet the regulations and still suit the yard.
Read the full guide: In-Ground Pool Installation in Toronto: Costs, Permits & Timing
Spring is ideal, because the build finishes in time for the season. Fall works well too and often means better availability, with the pool ready to open the following spring.
Read the full guide: Your Guide to Determining a Pool Installation Timeline in Toronto
Planning and design, permits, excavation, construction, finishing, then final inspection and handover. We set out the timing for your specific project before any work starts.
Read the full guide: Your Guide to Determining a Pool Installation Timeline in Toronto
It depends on the pool type, the season and your permit timeline, which is why we map the schedule to your project rather than quoting a standard number. The timeline guide walks through what drives each phase.
Read the full guide: Your Guide to Determining a Pool Installation Timeline in Toronto
Owning and maintaining your pool
Skimming and brushing, vacuuming, checking and cleaning the filter, and testing the water. Day to day it is worth a quick look at the water level, the skimmers and the water clarity.
Read the full guide: The Ultimate Guide to Pools: Maintenance
Total alkalinity first, then calcium hardness, then pH. That order is what makes the numbers hold. Unbalanced water irritates swimmers and damages the pool surface.
Read the full guide: The Ultimate Guide to Pool Water Chemistry
Bring a water sample into the store and we will test it free and tell you exactly what to add. The full ideal ranges for chlorine, pH, alkalinity, calcium hardness, cyanuric acid and bromine are set out in the chemistry guide.
Read the full guide: The Ultimate Guide to Pool Water Chemistry
Yes. A freshly marbelited pool is filled straight away so the finish can cure, and that takes about six to eight weeks. Chemical treatment during that window is not the same as normal operation, so follow the new-pool steps rather than your usual routine.
Read the full guide: The Ultimate Guide to Pool Water Chemistry
A pump and filter to circulate and clean the water, plus a heater, a chlorinator or brominator, a skimmer, a main drain and usually an automatic cleaner. Everything beyond that is comfort and convenience.
Constant supervision is the one that matters most, and nothing substitutes for it. Beyond that: know everyone’s swimming ability, no headfirst entry into shallow water, and keep pool chemicals locked away and stored apart from one another.
