Winter Programs

Winter Water Level Checks

To ensure proper protection of your pool with winter approaching, please book this service before November 15th.

An outdoor swimming pool covered with a dark tarp, surrounded by patio and furniture, overlooking a natural landscape with trees and fields.

Services included in Winter Water Level Check Program

  • A technician will check the level once a month during December, January, February & March to ensure ice / water levels are maintained safely throughout the winter.
  • If the level is high, they will pump the level down.
  • If the level is too low, you will be notified to raise the level by adding water to the pool.

What it costs

Pricing is set by service zone. Choose your pool type and enter your postal code and we’ll show you the starting price for your area.

See your starting price

Tell us what kind of pool you have and where it is, and we’ll show you the starting price for your service zone.

Pump Down (if required)

$115.00 + HST

Technicians will lower the water to a safe level (ideally 12” below the coping, depending on ice and cover conditions) Charged at the time of service.

If you prefer to monitor your pool yourself

If you prefer to monitor your pool yourself, we offer the following services on an as-needed basis to support your pool care needs:

Standard Winter Water Level Check Program

  • Standard Winter Water Level Check — One-time visit to check ice / water level.
  • Standard Pool Pump Down — One-time visit to check and pump down the pool – if required.

Important note:

Please ensure unobstructed access to your backyard by clearing snow and ice from around your gate. If we are unable to access the pool area and additional time is required to shovel snow or remove ice to access the pool area additional charges will apply.

If you have a Betz Pools Warranty, this program will be scheduled and billed automatically, as this is a requirement of your Betz Card Agreement.

Service Terms & Conditions

Close-up of an infinity pool's edge with reflective water mirroring trees and clear sky, adjacent to outdoor furniture on a sunny day.